Augmented MSP Services
For MSPs that need a larger support team to augment their current services, TechSavvi can provide a full support desk with a NIST compliant ticketing system.
Auditable Ticketing System:
We create a customer specific ticketing portal for their use, and give you (the MSP) full access to manage, monitor and collaborate as if our team is working under your direction
Remote Device Management:
TechSavvi provides a full RMM suite capable of integrating with alternate product solutions such as SIEM, Enterprise MDR platforms, Microsoft 365 integrations and more!
Vendor Management:
Full vendor management for the individual client with relationship building for external vendors. We create bonds with customer-specific vendors to have great support relationships leading to better service results!
Full Microsoft 365 Management:
We partner with several Microsoft resellers to provide the most cost-efficient environment for your specific client. We also work with tier-3 Microsoft support technicians to build out the best environment that is tailored to the client’s needs.
Network Infrastructure:
TechSavvi offers enterprise-grade network management with current security updates and firmware monitoring in addition to dedicated top-tier network architects to design a budget friendly enterprise-class managed network.
BCDR Solutions
(Business Continuity and Disaster Recovery)
We have available cost-effective Cloud storage backup solutions that can be tailored to any individual client. Storage size matters, so we offer a flat user-based fee for up to 2TB of storage.
Ready to Augment Your MSP Services?
Contact TechSavvi to learn more about how we can help expand your support capabilities with our NIST compliant solutions.